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Tips for a Smooth Home Business Insurance Claim

If you ever have to file a home business insurance claim, take steps to ensure the process goes smoothly. Provide your insurer with as much information as necessary to ensure payout. Carefully read the details of your insurance policy when you purchase it and look over the policy again before you file a claim.


The first thing you need to do is call the police or fire department if the damage was caused by an accident, fire, fraud, theft or vandalism. A police report and other necessary documents need to be on file. Next, contact your insurer and relay the problem. Gather receipts and any other documents that demonstrate proof of ownership. It is strongly recommended that you maintain copies of business records such as assets and inventory in a safe place, preferably off-site. You will need access to these documents if your home business incurs loss or damage or a lawsuit is filed against your business.


Have professionals assess and repair the damage as soon as possible. Obtain at least two or three repair estimates from reputable sources. Typically, you do not need authorization from your insurer to make emergency repairs that ensure the business is safe and operational. Keep in mind the insurer needs to see receipts for repair parts and services.


Consider having an attorney prepare the insurance claim. Attorneys who specialize in insurance claims know the information an adjuster needs to settle the claim. It is also a good idea to obtain legal counsel if the claims process stall due to a dispute.


If you plan to file an interruption of business claim, expect to show the level of income your business was generating before and after the loss. Maintain detailed records of all your business activity, including any expenses you incur while operating out of temporary location. Also note recurring expenses like phone and utilities if you must temporarily close or shut down service.


Establish a specific timeframe for the claims process. Neglecting to follow up may result in a claim delay. Keep in close contact with your insurance representative if you feel the claims process is not progressing fast enough. File a complaint with the insurance company if you think the claim has stalled. Try contacting your state department if you continue to have problems with the insurance company. Contact an attorney if you would like to pursue legal action.


Know when to cut your losses. Filing an insurance claim often increases business insurance premiums. You must weigh the cost of repair or replacement against the cost of higher premiums. In some cases, you may be better off spending the money to make the repairs yourself.

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